Returns, Refund and Cancellation Policy

Returns:

  1. Customers should look to the item's product detail page if an item is returnable or not.
  2. All items that do not fall into returnable categories are not eligible for return.
  3. Eligible items must be returned within 10 days of the date the item was received but customer has to inform us about return within 48 hours from product received by email at service@vstyle.in
  4. Returned items must be unused, unworn, unwashed and undamaged.
  5. Customer should return items in their original packaging including: hangers, plastic wrap, hang tags, gift boxes etc.
  6. Before dispatching any product to customer, we make sure about the quality and product is in perfect condition, so damage is rare. But if consumer received damaged or wrong item, they can contact us by email at service@vstyle.in within 24 hours of delivery, ideally sending us a couple of photos of the damage or other issues with the product. We will assess complaint and guide for replacement.
  7. Products that are sold under sale, special offers, discount offers or various offers are not returnable. E.g. If a product is listed under returnable but customer has bought it under any sale or offers, are not eligible for return.
  8. For further any query, you can email at service@vstyle.in

 

Refund:

  1. For damaged merchandise or incorrect shipments, we will replace the item, once return has been received by us and it complies with our returns policy.
  2. Under exceptional cases, refund will credit on your account within 25-30 working days from the day we receive your returned item and it complies with our returns policy. For details please contact us at: service@vstyle.in
  3. For further any query, you can email at service@vstyle.in

 

Cancellations:

  1. Customers should look to the item's product detail page if an item is under cancellation policy or not.
  2. All items that do not fall into cancellation categories are not eligible for cancel.
  3. You can cancel your order online before the product has been shipped subject to product is under cancellation policy.
  4. Order cannot cancel once it has been shipped.
  5. For further any query, you can email at service@vstyle.in